When you may need help
A benefit was refused, stopped after a check or you were asked to repay funds. Identify the facts the authority considers established: residence, household composition, income or status changes. We compare this information with documents and the particular programme’s conditions.
What we can do
- Check the decision’s grounds and the information it relied on.
- Help collect evidence and prepare a data correction request or complaint.
- Assess a court appeal, taking deadlines and the amount in dispute into account.
What to prepare for the consultation
- The decision awarding, refusing, suspending or requiring repayment of benefits.
- Submitted applications and documents on status, income and family.
- Dates of changes of residence and correspondence with the competent authority.
If some documents are missing, start by describing the situation: we will identify what else needs to be obtained. In the first form, the country, the nature of the matter and important dates are enough; document numbers and scans are not needed.
What to bear in mind
Assistance conditions depend on the programme and country. Living abroad may affect entitlement; this should be checked before reapplying.
Process and cost
- You describe the situation and the outcome you want.
- We clarify the circumstances, the country and the documents needed for review.
- Before paid work begins, we agree on its scope, cost and format: consultation, document preparation or representation.
The cost depends on the volume of documents, the stage of the case and the need for involvement in another country. Court fees, notarial acts, translations and expert assessments are discussed separately if required. The outcome depends on the circumstances, evidence and decisions of the competent authorities.
Frequently asked question
Can I challenge a demand to repay assistance?
We first examine the calculation and grounds for the demand. We check which circumstances are proven, whether changes were reported and which objections can be supported by documents.
Can I get help with “Social benefits and displaced persons’ rights” if I live abroad?
We can start remotely while you are abroad. In your first message, state where you live and where the relevant party, property or authority is located. We will check whether a representative can take particular steps and whether the procedure requires your personal participation.
Does my country of residence decide which law applies to “Social benefits and displaced persons’ rights”?
No. Your place of residence alone does not decide which law applies. Relevant factors can include the countries connected to the parties, where an event or contractual duty took place, where property is located and which authority is handling the matter. We first check the connection to Ukraine, the potentially applicable law and whether local counsel in another country is needed.
What if I do not have all the documents for “Social benefits and displaced persons’ rights”?
You do not need a complete file to make an initial inquiry. Give us a short timeline, your desired outcome, important dates and a list of the documents you already have. Document numbers and scans are not needed in the first inquiry; after clarifying the facts, we will identify what is missing.
What determines the cost of help with “Social benefits and displaced persons’ rights”, and can I limit the scope?
Before paid work begins, we agree on its format, specific steps, deliverables and fee. The cost depends on the materials, stage of the matter and any work involving another country. Court or official fees, notarial acts, translations and expert reviews are discussed separately if needed.
Can you guarantee the outcome or timeframe for “Social benefits and displaced persons’ rights”?
No. We cannot promise a decision by a court or authority, or the actions of another party. After reviewing the facts, we explain the available options, evidence needed, risks and the timing of our own work. The overall duration can also depend on other parties, authorities and cross-border procedures; tell us promptly about notices and dates.